order to cash automation
An order-to-cash software solution will cover all or parts of those processes. Probably the key areas are around Credit Risk Management, Cash Collection. The order-to-cash (O2C) process covers a number of key areas: Customer On-boarding, including Credit Risk Assessment; Billing / eBilling; Cash Collection; Customer Dispute Management; Cash Application. The use of AI technology in Order-to-Cash software systems is delivering considerable benefits. Predictive analytics help in assessing credit terms or deciding the best actions to take to get payment from a customer.
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