OKR Consulting And Implementation

Businessprocess18 Jul, 2024Business

The emergence of OKR stems from the acquired understanding that valuing anything other than what matters for achieving the intended results or outcomes is accountable for average performances or even failure. Say that a retail store wants to improve its customer experience (objective). And for this, direct inputs are required from the customers (key result). An ideal solution is to make customers visiting the store fill up a feedback form (initiative). This kind of high-proximity mapping and interlinking of objectives with results is an example of OKR in action. OKR stands for Objectives and Key Results. Initiative is the silent aspect in OKR.