Next-Gen Customer Information System: Market Expansion, Global Trends & Forecast
Webersnits06 May, 2025News
The global Customer Information System (CIS) market is projected to expand at a CAGR of 12.8% during the forecast period, growing from USD 1.79 billion in 2025 to USD 3.26 billion by 2030. This growth is driven by the increasing emphasis on efficient data management and enhanced customer engagement across industries. Stricter regulatory compliance and data privacy laws, such as GDPR and CCPA, are compelling businesses to implement secure CIS solutions. Meanwhile, digital transformation and the rise of smart grids are pushing utilities toward AI-driven CIS for automation and real-time insights.
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