The National Disability Insurance Scheme (NDIS) has always strived to accommodate the diverse disability experiences of its participants and provide personalised support. Each individual living with a disability is unique with their own set of needs, goals, and strengths. That is why one of the most impactful aspects of the NDIS is its emphasis on tailored support, particularly through in-home support. Personalized in-home support recognises the unique disability support needs of the participant and strives to provide care that aligns with their specific needs and preferences. This approach not only promotes independence and well-being but also strengthens the confidence of the participants in achieving their goals faster.