NCERT Solutions for Class 7 English Chapter 5 Quality The chapter ?Quality? dives into the world of Mr. Gessler, a German shoemaker renowned for his exceptional craftsmanship. The story, narrated by someone who knew Mr. Gessler since childhood, serves as a testament to the shoemaker?s unwavering dedication to quality and perfect fit. A Shop Reflecting his Values: Unlike flashy, modern shops brimming with mass-produced footwear, Mr. Gessler?s shop is a stark contrast. It?s described as simple and peaceful, reflecting the values he prioritizes in his work. Here, the focus is on meticulous craftsmanship, not flashy displays.