Key Features of ServiceNow in ITSM

Neha Sharma03 Sep, 2024Education

ServiceNow in ITSM offers key features such as incident management, change management, and problem management, enabling efficient handling of IT services. It streamlines workflows, enhances collaboration, and provides real-time analytics for better decision-making. With automated processes and a user-friendly interface, ServiceNow improves service delivery and boosts overall IT productivity.

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