ISO 10002 Documents- Manual, Procedures, Audit Checklist

Johnmills23 Oct, 2024Business

The ISO 10002:2018 Documentation Kit for Customer Satisfaction Certification includes over 75 editable MS Word files, including a Quality Manual, Procedures, Policy, Exhibits, Process Approach, Blank Formats, Filled Formats, Audit Checklist, and Sample Risk Assessment Sheet. These documents address all elements of Quality Management Customer Satisfaction Certification at a macro level, providing ready-made templates to accelerate the implementation process.