Is it important for Insurance Carriers and Agents to have Mobile Apps?

Simplesolve18 Jul, 2021Technology

Consumers are increasingly moving away from their computer screens and spending more time on their mobile phones. Mobile phone usage today has penetrated almost every demographic. An average user spends about 86 percent of their total time online on their mobile apps. For an insurance company, this means developing a mobile platform is not simply a nice-to-have feature, it?s critical to improving the digital customer experience.