Industry-Leading NPS Score of 94: What Customer Obsession Can Deliver

Carbyne12314 Nov, 2022Other

For many products and services, one of the best predictors of business growth is the quality of the customer experience. In turn one of the best measures of customer experience is the Net Promoter Score, or NPS. The NPS score can range from -100 (all customers are detractors of your product) to +100 (all customers are promoters of your product).