Incident Management Software – Microsoft SharePoint

Clmsoftware25 Nov, 2024Business

The ConvergePoint Incident Management Software extends the Microsoft 365 SharePoint platform to create a streamlined workflow where the reporting of an incident, case investigations, root cause analysis, corrective action management and validation of actions are handled in one central location. With custom forms to capture every type of case and a robust user friendly workflow rules engine, incident managers across multiple areas of the organization are able to handle cases efficiently while allowing for greater visibility within the organization.