Thomas Shaw25 Jun, 2021Business
By incorporating customer care and customer service, you are able to exceed expectations and please customers. Let's break them down by simple definition: Customer Care is your information or help a company provides to its customers while they are interacting with the corporation. Including interactions such as phone conversations, face-to-face meetings, e-mail exchanges, and the like. On the other hand, Customer Support is the Favorable interaction that a customer normally has with a company when he or she is dissatisfied with a service or product. In addition, it can be described as the additional advice or advice, a customer is normally supplied with after the first contact with a company.
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