As marketers, one of our primary goals is to keep the customer happy. There?s a lot to juggle, from providing them with a positive digital experience to producing quality products and content. With 76 percent of U.S. customers purchasing a product they?ve seen in a social media post, providing a good customer experience on local social media is a must. Similarly, three out of four consumers say they?ve discovered a new local offering based on recommendations and posts on social media. What is your multi-location business?s current local social strategy? Is there anything that can be improved? We?ll go through tips for leveling up your local social strategy to make customers happy and ultimately win more sales within this blog. For this blog, we?ll be focusing on Facebook, but your multi-location business can use many of these tactics on other social platforms as well.