Upskilling and reskilling employees are the need of the hour. Simulator training is an effective tool. Employers value skills that are changing and evolving rapidly. Companies must invest in upskilling the existing workforce to meet the new operational requirements. Upskilling is crucial to retain employees and onboard new talent. According to the latest US Department of Transit Report, there was a 35% increase in service complaints from May to June 2022, reaching a rate nearly 270 percent above pre-pandemic levels. This can be attributed to the lack of skilled labor in the industry.