Sara Cooper who is among the 25 HR leaders building the world?s most innovative, inclusive workplaces amid upheaval in corporate America, talks about how Jobber supports employees at every step. The pandemic required HR leaders to be very quick on their feet. To make fast decisions often with little information and in an environment that was changing by the day. There was no pandemic playbook. The most successful companies did this by creating plans that took into account the information that was evolving almost daily and listening to their employees and customers.