How to become a front office manager?

Lords Institute Of Management07 Aug, 2021Education

A front office manager works in the hospitality industry. He is the one who looks into decisions that involve the front desk / reception of a hotel. Making sure that the guests had a good and relaxing experience, keeping a check of reservations, managing the hotel staff, working on the problems faced by guests etc. sums up the job role of a front office manager. As a customer/guest checks-in, their first interaction is at the front desk.