How Poor UX Impacts Revenue Across BFSI Sectors

Matthewallen13 May, 2025Technology

Have you ever tried to make a payment, only for the app to crash halfway through the transaction? You’re stuck in a frustrating situation. Did the payment go through? Is it time to switch apps for good? You even wish you’d just carried some cash. As a user, you demand the best user experience. For BFSI companies, ensuring you get the UX you demand is absolutely vital because this isn’t just a design concern; it is also about revenue. How?

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