How poor UI/UX can be a Traumatizing Experience for Businesses and Users

Nickelfox06 Apr, 2021Technology

Poor UI/UX issues are common issues that probably have affected many people while accessing apps for shopping or banking. This is the reason why many of us have been jumping from one website/app to another. There may not be big usability issues, but even small things add up to make bigger problems. What is annoying, is that it?s constantly encountering the same things that never seems to get fixed. Users can get irritated, anxious, and sometimes furious with a bad user experience, and they tend to remember the poor user experience for a longer period of time. Imagine the last time you had to wait too long for your dinner to be delivered because your order was misplaced and you never felt like ordering food from the same restaurant?