How New Technologies Are Fueling BPO Industry Growth
Managed Outsource Solutions25 Jan, 2025Business
Automation has revolutionized the BPO industry by significantly accelerating processes, reducing costs, and enhancing accuracy. Robotic Process Automation (RPA) uses software robots to mimic human actions for repetitive tasks. RPA uses intelligent automation technologies to perform data extraction, form filling, and validation, file transfer, invoice processing, customer onboarding, claims processing, and more.
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