How Last-Mile Delivery Services Are Transforming Customer Experience

Scanwell Logistics19 Nov, 2025Other

In today’s digital world, customers expect fast, accurate, and convenient delivery of products right to their doorstep. As online shopping grows rapidly, last-mile delivery—the final stage of the supply chain—has become one of the most crucial elements in shaping customer experience. It is the part of the logistics process where brands have direct interaction with the customer, making it a powerful opportunity to build trust, loyalty, and satisfaction.