How can you De-Escalate a Conflict in Any Situation

Seofiedonline21 Jul, 2020Business

Human brains tend to react quickly and negatively as soon as they feel threatened. Out of three brains, the reptilian brain – known as the amygdala causes you to fight-flight or freeze whenever dangerous situation approaches. When you’re in a conflict situation, the amygdala kicks in. As a result, you escalate the situation. How Can You De-Escalate Conflict Situations? * Never take the situation personally. * Make a decision on whether you should be angry or not. * Listen actively. * Slow down * Be empathetic. * Be careful about triggers and know how to avoid them. * Try to be friendly always.