How AI Routes Calls Based on Intent, Sentiment, or Caller History

Flamingodigital127 Oct, 2025Business

The old way of handling phone calls has changed a lot with AI. No more annoying menus or long wait times! Today's AI call routing systems are smart enough to figure out why you're calling, how you're feeling, and what you've called about before. This makes everything faster and more personal for callers, while helping businesses work better.