Accelirate Inc28 Jan, 2025Business
The client faced challenges in managing logistics documents efficiently over its vast network. The traditional methods employed by the client in processing these documents were labor-intensive and prone to errors, resulting in increased operational costs and prolonged processing times. Not only was the process highly repetitive with over 150 different steps in it, but the volumes were also significantly high. With over 50 minutes per transaction, the client was required to allocate a considerable number of FTEs for the same. Moreover, the documents in consideration were not in standard formats to identify their types, which further complicated the workflow. This necessitated significant human intervention to ensure quality control.
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