Larisaalbanian14 May, 2025Business
Generative AI chatbots are revolutionizing patient engagement. These tools use natural language processing (NLP) to understand and respond to patient queries in real-time. For example, a chatbot can assess symptoms, recommend next steps (e.g., scheduling a telehealth visit), or provide medication reminders. Companies like Ada Health have deployed chatbots that triage millions of patients, reducing the burden on call centres by up to 30%.
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