Full Guide to Chatbot vs Live Chat

Chatclientai29 Dec, 2023Computer & Internet

Businesses are faced with a critical choice with their customer service: chatbots or live chat? In this blog, we delve into the key differences between chatbots and live chat, helping you make informed choices based on their specific needs with examples. This decision is far from one-size-fits-all, and its impact on customer satisfaction and operational efficiency cannot be underestimated.