Frontline worker training is instrumental in equipping employees with the essential skills and knowledge for effective job performance. High-quality training investments mitigate performance issues and ensure ongoing customer satisfaction. Leveraging cost-effective online training solutions offers the flexibility to educate the entire team without compromising time and resources. Additionally, augmented reality (AR)-based tools enhance remote teaching, engage students, and enhance learning outcomes. Such innovative solutions play a pivotal role in optimizing training for frontline workers while achieving operational excellence and improving overall service quality.