Experience Matters: Exploring the Future of CXM Market Growth (2023–2028)
Webersnits03 Jul, 2025Technology
The global customer experience management market is valued at USD 11.4 billion in 2023 and is expected to grow to USD 20.4 billion by 2028, registering a CAGR of 12.2% during the forecast period. The increasing need for personalized and seamless customer interactions is a key factor driving market growth.
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