Xceedance Consulting06 Feb, 2022Finance
Welcome to the latest instalment of ?Examining Modern Claims,? a blog series from Xceedance head of claims Marc Rothchild. Below Marc highlights the key differences between a traditional and modern, digital first claims TPA. Carriers value good claims management because it helps keep operations smooth and maintains good business relationships. A number of recent factors, from the rise in natural catastrophes and a simmering global pandemic to disruptions in the supply chain, have made claims management increasingly complex. Carriers, managing general agents (MGAs), and self-insured customers face numerous challenges with traditional claims third party administrators (TPAs), including:
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