Delivering touchless travel and hospitality experiences

Matthewallen24 Oct, 2025Technology

Today’s safety-conscious and tech savvy traveler gravitates towards a touchless self-service ecosystem, often preferring to interact with technology than with humans. Many hotels are now offering mobile check-in and digital concierge services, with customers even expressing an interest in robot-delivered room service. A large number of restaurants have switched to touchless menus that can be viewed on a customer’s phone via a QR code.