CX leader Insider recognized as Leader with highest possible rating

Martechcube16 Aug, 2021Business

Insider, one platform for individualized cross-channel customer experiences, today announced it has been named as a Leader in The Forrester Wave?: Cross-Channel Campaign Management (Independent Platforms) Q3, 2021. Insider received the highest possible ratings, 5.0/5.0 in numerous criteria including personalization, platform architecture, innovation roadmap, native & 3rd party integration, predictive analytics & machine learning ? and the highest score in the report, amongst all vendors, in the campaign orchestration criterion.