CX Leader Alchemer Recognized in Gartner Magic Quadrant

Martechcube18 Jan, 2021Business

Alchemer � a global leader in customer experience (CX) and voice-of-the-customer (VOC) technology, announced today that it has been named in the first Gartner Magic Quadrant for Voice of the Customer. �Our customers look to us to help them transform into customer-centric organizations, actively listening to the voices of their customers and employees and then taking immediate action,� said David Roberts, CEO of Alchemer. �There are more than 1,000 software providers in customer experience (CX). We are one of only 15 companies recognized in the Gartner Magic Quadrant for Voice of the Customer, which to us is validation that our vision aligns with our customers� need for a scalable, flexible customer experience platform that ensures that their customers feel heard.�