Customer Service Chatbot
Smartbots14 Oct, 2020Technology
Any enterprise having huge customers and interact with them frequently, they can have more benefits with Customer Support Chatbot around 24*7 support, time-saving, and reduce the cost on the organization. This Customer Service chatbot is enabling of few FAQs, any ticket status, account updates, and live agent handover all these can be done. The bot is available in 3 types as Chat, Voice, and IVR which are having all features like quick resolution, quick feedback, easily scalable, efficient time usage, easy accessibility, and CRM integrations.
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