Customer Experience platform,Birdeye releases 1st Annual Report

Martechcube29 Apr, 2021Business

Birdeye, the all-in-one Experience Marketing platform for multi-location businesses, today released its first annual report on the reviews economy entitled, ?The 2021 State of Online Reviews.? Birdeye analyzed its own customer data ? comprised of 60,000-plus businesses ? to understand the effects of the pandemic on online review generation and management, as well as the resulting takeaways for industries, such as retail, automotive, healthcare, and beauty and wellness.