Chandni Ansari10 Jul, 2025Business
SEBI has mandated all KYC Registration Agencies (KRAs) to publish an Investor Charter on their websites and other platforms to boost investor awareness and transparency. The charter, designed by SEBI, outlines the services provided by KRAs, investor rights, key Dos and Don’ts, and grievance redressal procedures. ❑ KRAs support KYC registration/modification, allow online tracking of KYC status, verify details with official databases, and ensure data privacy. Investors are advised to submit accurate information, avoid sharing sensitive data like OTPs, and refrain from dealing with unauthorized agents. ❑ For complaints, investors should first approach the KRA, escalate to SEBI’s SCORES if unresolved, and finally use the ODR portal for dispute resolution.
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