The conversational AI market is estimated to grow from USD 10.7 billion in 2023 to USD 29.8 billion by 2028, at a CAGR of 22.6% during the forecast period. Conversational AI offers effective client interactions and prompt answers to their inquiries and thus plays a crucial role in effective marketing. The application of conversational AI enables improved go-to-market strategies by utilizing NLP and ML technologies to deliver more enhanced customer experience to their end users.
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