Conversational AI Market by Offering ((Software by Technology, Modality, Deployment Mode), and Services), Business Function, Integration Mode, Conversational Agents Type (AI Chatbots, Generative AI Agents), Vertical and Region ? Global Forecast to 2030. The global conversational AI market is projected to register a CAGR of 24.9% during the forecast period, reaching USD 49.9 billion by 2030 from an estimated USD 13.2 billion in 2024. Major factors to boost the market growth include the increasing integration of AI chatbots in messaging services, emergence of generative AI, increasing integration of computer vision and voice recognition technology to facilitate more in-depth and personalized interactions, and growing focus on customer engagement and retention.
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