Contact Center Market Cost Structure Intelligence Report, 2020 � 2025
Jyoti Waghmare20 Jan, 2022Technology
One of the biggest acquisitions in 2021 is Avaya?s acquisition of contact center developer CTIntegration. CTIntegration has been a technology provider to Avaya. It is the maker of CT Suite and its connectors and has been a part of Avaya?s DevConnect bringing expertise into Avaya OneCloud platform to understand customer behavior and thereby streamline replies and requirements.
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