COMPARISON FOR SERVICENOW AND JIRA

Hkr Trainings15 Mar, 2023Education

ServiceNow and Jira are both software tools used in the IT industry, but they have different focuses and functionalities. ServiceNow is primarily a platform for IT service management (ITSM), which helps organizations manage and deliver IT services to their customers. It provides features for incident management, problem management, change management, asset management, service catalog, and more. ServiceNow is designed to be highly customizable and can be configured to meet the specific needs of an organization. Jira, on the other hand, is primarily a project management tool that helps teams plan, track, and manage projects. It provides features for issue tracking, project management, agile development, reporting, and more.