Combatting Chargeback Fraud: Strategies for Retailers to Mitigate Risks

Danielj4ames05 Sep, 2024Business

Chargeback fraud, often referred to as "friendly fraud," occurs when a customer disputes a legitimate charge on their credit card, claiming they never authorized the transaction or that they did not receive the goods/services as described. This can be unintentional, but it can also be a deliberate act to receive goods or services for free. Read this PDF for more details.