Cloud-Based Contact Center Market Trends, Growth, Share, Size Analysis
The global Cloud-Based Contact Center Market size is anticipated to grow at a CAGR of 26.9% during the forecast period, from USD 26.2 billion in 2024 to USD 86.4 billion by 2029, according to a new report by MarketsandMarkets?. Due to various business drivers, the cloud-based contact center market is expected to grow significantly during the forecast period. The market is experiencing significant growth due to continuous transition to cloud-based contact centers, and rising adoption of advanced contact center technologies. The increasing need for tailored and efficient engagements, growing impact of social media on contact center operations is also responsible for driving the market?s growth.
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