The Chatbots Market has witnessed tremendous growth in recent years, driven by the increasing demand for personalized customer experiences, the need for improving customer engagement, and the advancements in artificial intelligence technology. Chatbots are computer programs that use natural language processing and machine learning to communicate with customers via text or voice. These bots provide instant responses to customers' queries, assist with basic tasks, and offer personalized recommendations based on the customer's preferences. The market growth is propelled by the increasing adoption of chatbots in various industries, including e-commerce, healthcare, banking, and customer service, the need for cost reduction, and the rising trend towards automation. Moreover, the COVID-19 pandemic has accelerated the adoption of chatbots as a means to provide contactless customer support and enhance customer engagement.