The global Chatbot market size to grow from USD 2.9 billion in 2020 to USD 10.5 billion by 2026, at a Compound Annual Growth Rate (CAGR) of 23.5% during the forecast period. The adoption of chatbot solutions is considerable and is projected to grow at a good pace in the coming years. One of the factors contributing to the growth of the chatbot market is the growing need for 24/7 customer support at a lower operational cost. Furthermore, the rise in demand for AI-based chatbots to deliver enhanced customer experience thus offering a competitive advantage to businesses.
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