The Chatbot Market is estimated to grow from USD 5.4 billion in 2023 to USD 15.5 billion by 2028 with a CAGR of 23.3% during the forecast period according to a new report by MarketsandMarkets?. With the advent of generative models in chatbots, enterprises can now provide fast assistance to customers 24/7 while managing large volumes of customers and delivering immersive user experiences. Moreover, Chatbots can handle a large volume of inquiries and requests simultaneously, which means that they can easily scale to meet the needs of growing businesses without the need for additional human resources.
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