Chatbot Market by Offering, Bot Communication (Text, Audio, & Video), Type, Business Function (Sales & Marketing, Contact Centers), Channel Integration, Vertical (Retail & eCommerce, Healthcare & Life Sciences) and Region ? Global Forecast to 2028. The chatbot market is estimated to grow from USD 5.4 billion in 2023 to USD 15.5 billion by 2028, at a CAGR of 23.3% during the forecast period. Rise in demand for AI-based chatbots and integration of sentiment analysis with chatbots to gain meaningful customer insights to offer ample of opportunities for market growth.
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