Call Center AI Market To Achieve A High CAGR Of 21.3% During Forecast Period -2027
Mnmlatesttrends31 May, 2022Business
AI can provide call center agents with robust historic data and insights about a customer, empowering agents to deliver cross-selling and up-selling opportunities. Organizations can also leverage AI-enabled chatbots and virtual agents to automate repetitive and manual processes, such as order placement, balance inquiries, general inquiries, technical assistance, and other customer services.
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