Burger King Selects IBM to Implement AI to Transform HR Processes

Fintec Buzz19 Oct, 2020Business

IBM Services (NYSE: IBM) and Burger King Brazil have teamed up to create a new virtual assistant, based on IBM Watson Assistant, named TOP (Technology Orienting People) to help Burger King (BK) Brazil�s 16,000 employees, serving more than 800 restaurants, be more connected to each other and its leadership. New research from the IBM Institute for Business Value indicates that surveyed companies outpacing others in profitability, revenue growth and innovation are also leading practitioners of what the report termed: HR 3.0 principles. HR 3.0 refers to the evolution of the human resources (HR) function, to become one that is more human-centric, better engaging remote employees, and cultivating a resilient workforce with the goal of providing transparency, diversity and inclusion.