Sheetal2326 Jul, 2024Technology
As per a report by MarketsandMarkets?, the bot services market size in revenue is projected to reach USD 6.7 billion by 2027 from USD 1.6 billion in 2022, growing at a CAGR of 33.2% during the forecast period. Factors such as technology enhancements across AI and ML-based tools for development of smart bots delivering better customer experience combined with a widespread implementation of automation for efficient customer services throughout the pandemic will drive the adoption of bot services across the key industry verticals.
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