Lighthouse2215 Feb, 2021Technology
CRM stands for Customer Relationship Management. CRM system helps the industry or business to manage relationship with customers. Past and potential customers can be managed using CRM software. CRM software checks the past transaction history with the customers, analyses it to improve the business relationship with customers, ultimately driving more sale. Furthermore, CRM software manage customer?s email, phone numbers, live chat, company?s website, and social media to compile data from these channels to improve sales.
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