Best AI Receptionist Tools for Hotels & Resorts in 2025

Lindsay Neilsen15 Oct, 2025Technology

In 2025, AI receptionist tools have become essential for hotels and resorts aiming to enhance guest experiences and streamline operations. These advanced systems offer 24/7 support, handling tasks such as check-ins, room service requests, and local information inquiries through voice, chat, or video interfaces. Notable solutions include Botphonic, known for its human-like interactions and quick setup; aiOla, which transforms spoken data into actionable insights; and My AI Front Desk, praised for its simplicity and multilingual support. These tools integrate seamlessly with property management systems (PMS) and customer relationship management (CRM) platforms, enabling personalized guest interactions and efficient back-office operations. As the hospitality industry continues to embrace automation, AI receptionists are setting new standards in guest service and operational efficiency.