Avaya Helps Transcom Eliminate Language Barriers in Customer Service

Joshua William15 Oct, 2024Travel

In our industry, it is sometimes challenging to recruit enough agents to support all our global markets. And if we do, it's often costly to hire and retain them. Working with Avaya and Sabio, we’re empowering agents around the world to offer high-quality customer service in every required language for our clients,” said Jakob Westgren, Senior VP - Head of IT Products