Orana Stay22 Mar, 2023Technology
Now is the time to prepare, so get your house in order and ensure you can provide these international guests with the best possible experience possible. You need to invest in technology to ensure you not only free up your tasks from the mundane but to create and drive a fantastic guest experience. The reality is that your reviews are stale. After all, you haven?t had many reviews for nearly two years. We know through research that guests book their accommodation based on other people?s experiences. Unfortunately, many international guests have not had the same level of restrictions in terms of travel, and therefore many do not understand the lack of reviews. On a plus, though, everyone is in the same boat. So this is your opportunity to drive reviews, drive booking and drive growth. Seize the opportunity, it is unlikely to occur again in our lifetimes, or at least we are all secretly hoping that.
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